We often forget what we can and cannot use during a power outage, such as a garage door opener. During a power outage, you must manually open and close the garage door. An emergency release cord on the garage door arm opens the trolley to allow you to disengage the garage door from the opener. Once the power is restored to the garage door opener, you must reconnect the opener to the door. Follow the steps below to reconnect your opener.

  1. Close the garage door once the power has been restored. However, the door can be in the open or closed position to reconnect the opener.
  2. Press the garage door opener button. If your garage door opener has a button that opens the garage door and another button to close it, press the “close” button.
  3. Allow the opener to operate without interference. The chain will move the trolley until it connects with the arm attached to the garage door. Some garage door openers’ trolleys and arms do not automatically connect. These openers require you pull the emergency release cord toward the garage door to reconnect the arm to the trolley.

If these instructions didn’t help, please contact a professional for help.

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